Canny for customer success: using Canny on customer support teams
Customer-facing teams are the glue between your customers and your product team. Here’s how a customer feedback tool can help success and support teams.
Author: Sarah Hum
How we built a $1m ARR SaaS startup
Canny recently hit a major revenue milestone: one million dollars in annual recurring revenue. Here’s how we built a $1m ARR SaaS startup from the ground up.
Canny for sales: Using Canny as a feedback tool for sales teams
Customer-facing roles, like sales, can benefit from using Canny in many ways. Here’s how Canny can add value when used as a feedback tool for sales.
Canny best practices: How to organize customer feedback
Customer feedback is incredibly valuable—but you need a system to manage it. Canny helps you organize customer feedback, so you can make better decisions.
Canny for product managers: using Canny as a product management tool
Canny was made with product managers in mind. Here’s how Canny works as a product management tool to help you be more confident in your product decisions.
Year three in review: Lessons from growing our bootstrapped startup
It’s officially been three years since we launched Canny. It’s always interesting for us to take a moment and reflect on what we’ve done and learned so far.
Lessons from a year of team retreats
Last year, we went on four international team retreats. As a fully remote team, we knew how beneficial it would be for all of us to meet up in person. Ever since, we’ve been hooked.
Canny best practices: feedback board use cases
Feedback boards are the highest layer of organization in Canny. Setting up boards can be confusing, but once you have a good setup, you’ll be good to go.
The end of our digital nomad journey
After living the digital nomad life for the last two years, we’re settling down. Here’s why and where.
